What courses are included: VA Basics and VA Skills?
VA International offers two courses: VA Basics and VA Skills.
VA Basics: 10 modules
VA Basics is a step-by-step path from understanding VA work to building a service offer and finding clients. Its ten
modules cover choosing services, pricing and packaging work, building a brand and portfolio, setting up proposals and
onboarding, invoicing and business administration, and finding and winning clients.
The course is designed to follow in order. Practical work includes a service list, price model, brand, proposal and
marketing plan. Passing the final assessment earns the VA Basics Certificate.
VA Skills: 5 modules
VA Skills lets you work on a specific practical skill or complete all five modules before the shared final assessment:
- Email Management: organise a client's inbox and reply in their voice.
- Customer Service: respond to real questions and build reusable FAQ answers.
- Community Management: write guidelines and moderate an existing community.
- Calendar Management: manage scheduling, meeting times and conflicts.
- Data Management: organise messy data into a usable system.
Each module includes a practical deliverable. Passing the final assessment earns the VA Skills Certificate.
Which package includes each course?
- Starter: VA Basics, with its tools, templates and course updates.
- Professional: VA Basics and VA Skills, with their tools, templates and course updates.
- Ultimate: all current and future courses, tools and templates, plus masterclasses and webinars.
Course access is separate from job platform access. Starter includes 3 months of job platform access and up to 20
applications; Professional includes 6 months and unlimited applications; Ultimate includes lifetime job platform access
and unlimited applications.
Lifetime course access lasts for the lifetime of the Platform and for as long as VAI offers the relevant course. A
certificate confirms course participation and completion; it is not a recognised or accredited diploma unless expressly
stated otherwise.
See the course and package overview and Article 6 of the Terms and Conditions.
