Whether you're joining as a VA or an employer, account setup follows the same basic steps. This article covers creating, verifying, and managing your account.
How do I create an account?
Sign up with an email and password, or use Google or Facebook to sign up faster. You'll choose whether you're joining as a VA or an employer — that choice determines which dashboard and tools you get.
Do I need to verify my email?
Yes. After signing up, confirm your email address before your account is fully usable. If you don't see the confirmation email, check your spam folder before requesting a new one.
I forgot my password — how do I get back in?
Use the "forgot password" option on the sign-in page to reset it. You'll get an email with a link to set a new one.
What information do I need to sign up?
Just an email address and a password (or a Google/Facebook account) to get started. You'll add profile or company details afterward, inside your dashboard.
How do I update my account settings?
Your account settings are in your dashboard once you're signed in — update your email, password, and other account details there.
How do I delete my account?
You can delete your account from your account settings. This is self-service and doesn't require contacting support, though support is available if you have questions before you do.