VA International documentation
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Virtual Assistants
Everything you need to know about becoming a Virtual Assistant, developing your skills, finding opportunities, and building your VA career.
Employers
Everything you need to know about hiring a Virtual Assistant, finding the right candidate, working together effectively, and getting the most out of your VA.
About VA International
Everything you need to know about Virtual Assistant International, our platform, training, vacancies, community, and how we help Virtual Assistants and businesses worldwide.
No Experience
Learn how to start as a Virtual Assistant without previous experience, including the skills, training, opportunities, and practical steps you need to begin.
Payments & Package Pricing
Everything you need to know about payments, pricing, earning potential, rates, and getting paid as a Virtual Assistant.
Profile & Account
Everything you need to know about your Virtual Assistant International account and profile. Learn how to create and manage your account, update your personal information, manage your Virtual Assistant
VA Income & Earnings
Learn how Virtual Assistants earn money, what you can charge, and how skills, experience, working hours, and assignments influence your income.
Contact & Support
Find answers about contacting Virtual Assistant International, getting support, asking questions, and finding the right help when you need it.
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Can i have a free account?
No. Virtual Assistant International does not offer a free account. To access the platform, create an active member profile, follow the included training, and use the job platform, you need to purchase one of our available packages. Why is there no free account? Virtual Assistant International is more than a website with a list of vacancies. Our packages are designed to give you access to a combination of training, practical resources, your professional profile, and job opportunities in one platform. Your package helps us continue to develop and maintain: - Virtual Assistant training - The international job platform - New job opportunities - Training updates - Templates and practical resources - Member profiles - Platform improvements - Support for our members Do I need to pay every month? No. There is no monthly subscription for our packages. You make a one-time payment for the package you choose. The length of your access depends on your package. This means you know what you are paying before you join. Which package can I start with? If you are new to Virtual Assistant work, you can start with our Starter package. You do not need previous Virtual Assistant experience or a specific diploma to get started. The training is designed to help you develop the knowledge and skills you need. If you want more training and longer access, you can choose Professional or Ultimate. Can I upgrade later? Yes. You do not have to choose the largest package immediately. You can start with Starter or Professional and upgrade later by paying the applicable price difference. This gives you the flexibility to choose the package that best fits your situation today. Start with the package that fits you Although we do not offer a free account, you do not need to commit to a monthly subscription. Choose the package that matches your goals, make a one-time payment, and start building your Virtual Assistant skills and exploring available opportunities. Virtual Assistant International does not offer free accounts. An active package is required to use the member platform and its included features.
Profile & AccountCan I change my password?
Yes. You can change your Virtual Assistant International password if you want to update it or believe your current password is no longer secure. Your password helps protect your account, so it is important to choose a strong password and keep it private. How can I change my password? You can change your password through your account settings. Once you are logged in, go to the relevant account or security section and follow the instructions to create a new password. For security reasons, you may be asked to confirm your current password before choosing a new one. What makes a strong password? We recommend using a password that is difficult for other people to guess. A strong password should ideally: - Be unique to your Virtual Assistant International account - Use a combination of letters, numbers, and symbols - Avoid easily guessed personal information - Be different from passwords you use on other websites Never share your password with other people. What if I forget my password? If you cannot remember your password, you can use the password recovery option on the login page. Follow the instructions provided to reset your password and regain access to your account. Should I change my password if I notice unusual activity? Yes. If you believe someone else may have gained access to your account, change your password as soon as possible. You can also contact Virtual Assistant International support if you need assistance with your account. Keep your account secure Your login information provides access to your personal Virtual Assistant International account, profile, training, and other available features. Choosing a strong password and keeping it private is an important part of protecting your account. You can change your password through your account settings whenever necessary.
Profile & AccountCan I log in from different devices?
Yes. You can log in to your Virtual Assistant International account from different devices. This means you are not limited to using the computer, tablet, or smartphone you originally used when creating your account. Which devices can I use? You can access your account from different supported devices with an internet connection and compatible web browser. For example, you can use: - A desktop computer - A laptop - A tablet - A smartphone Simply visit Virtual Assistant International and log in using your account details. Will my profile be the same on every device? Yes. Your profile and account are connected to your Virtual Assistant International account, not to one specific device. When you log in from another device, you will still have access to the information and features available with your account. Can I continue my training on another device? Yes. You can log in on another device and continue using the training available with your package. This gives you the flexibility to learn from different locations and use the device that is most convenient for you. Can I apply for jobs from different devices? Yes. While you have access to the job platform, you can browse and apply for available job opportunities from different supported devices. For example, you could explore vacancies on your phone and later continue from your laptop. Can someone else use my account? No. Your Virtual Assistant International account is personal and should only be used by you. Do not share your login details or password with other people. If someone else wants to use Virtual Assistant International, they should create their own account and purchase their own package. Keep your account secure When logging in from different devices, especially shared or public devices, make sure you log out when you are finished. You should also keep your password private and avoid saving your login details on devices that do not belong to you. Your account goes with you. Log in from different supported devices and continue your training, manage your profile, or explore job opportunities wherever it suits you.
Profile & AccountCan I use my account on my phone?
Yes. You can access your Virtual Assistant International account from your smartphone. As long as you have an internet connection and a supported web browser, you can log in and use the available features of your account directly from your phone. What can I do from my phone? Depending on the features available with your package, you can use your smartphone to: - Access your Virtual Assistant International account - View and update your profile - Follow your training - Browse available job opportunities - Apply for jobs - Access available resources - Manage your account information This makes it possible to use the platform even when you are away from your computer. Can I follow my training on my phone? Yes. You can access the training included with your package from your smartphone. This gives you the flexibility to learn when and where it suits you, without always needing a laptop or desktop computer. For some training activities or assignments, you may find a larger screen more convenient. Can I apply for jobs from my phone? Yes. While you have access to the job platform, you can browse available opportunities and apply from your smartphone. You can also return later using another device if you prefer to continue on a larger screen. Do I need to download an app? No. You can access Virtual Assistant International through a supported web browser on your smartphone. Simply visit the platform and log in using your existing account details. Is my account the same on my phone? Yes. You use the same Virtual Assistant International account and login details across your supported devices. Your account is not tied to one computer or smartphone. Use your Virtual Assistant International account from your phone to learn, manage your profile, and explore job opportunities wherever you are.
Profile & AccountCan i delete my profile?
Yes. You can request to delete your Virtual Assistant International profile if you no longer want to use the platform. Deleting your profile means that your profile will no longer be available on the platform or visible to employers. How can I delete my profile? If you want to delete your profile, you can use the available account options or contact Virtual Assistant International support for assistance. Our support team can help you with the account deletion process if necessary. What happens when I delete my profile? Deleting your profile can affect the information and access connected to your account. Depending on your account and the deletion request, this may include: - Your Virtual Assistant profile - Information you added to your profile - Your visibility to employers - Access to platform features - Other information associated with your account Before requesting deletion, make sure you understand what will happen to your account and access. Will employers still see my profile? No. Once your profile has been deleted, it will no longer be visible to employers through the platform. This also means employers will no longer be able to discover your profile when searching for Virtual Assistants. Can I recover my profile after deleting it? Profile deletion may be permanent. You should therefore only request deletion when you are certain that you no longer need your profile. If you only want to stop using the platform temporarily, deleting your profile may not be necessary. What happens to my personal information? Personal information associated with deletion requests is handled in accordance with our applicable privacy policy and legal obligations. Some information may need to be retained for a certain period when required for administrative, financial, security, or legal purposes. Need help deleting your profile? If you are unsure how to delete your profile or account, contact Virtual Assistant International support. Our team can explain the available options and help you with your request. You can request to delete your profile when you no longer want to use Virtual Assistant International.
Profile & AccountWhat information can I add to my profile?
You can add the information requested by Virtual Assistant International when creating or updating your profile. Your profile helps employers learn more about you and provides relevant professional and contact information in one place. What information can I include? Depending on your subsribtion, profile and account type, you can add information such as: - Name - Company name - Email address - Phone number - LinkedIn profile - CV - Picture - Website Providing accurate information helps create a professional profile and makes it easier for employers to learn more about you. Do I need to have a company? No. You do not need to have your own company to create a profile or get started with Virtual Assistant International. If you have a company, you can add your company name to your profile. If you are just starting as a Virtual Assistant and do not have a business yet, you can complete your profile with the information that applies to you. Do I need a website? No. Having your own website is not required. If you already have a professional website or online portfolio, you can add it to your profile. This can give employers another way to learn more about your work, experience, and services. If you do not have a website, you can still create and use your Virtual Assistant International profile. Can I add my LinkedIn profile? Yes. You can add your LinkedIn profile when this information is requested by the platform. A LinkedIn profile can provide employers with additional information about your professional background, work experience, skills, and network. Can I update my information later? Yes. Your professional situation can change, so you can update your profile information when necessary. For example, you may want to add a website later, change your phone number, update your company information, or add a LinkedIn profile. Keeping your information accurate and up to date helps employers see the most relevant information about you. Build your professional profile You do not need to have everything ready before you start. Information such as a company name, website, or LinkedIn profile can be added when applicable. Start with the information you have today and keep your profile updated as your Virtual Assistant career develops. A complete and accurate profile makes it easier for employers to learn more about you and contact you about relevant opportunities.